Saturday, June 4, 2011

Big Gig in November

Well I am doing something sort of fun in November. I am a participant in a Secret Service Summit here in Cleveland. I will be talking about the 2 years of work my teams have been doing to deliver world class customer service.

http://www.secretservicesummit.com/

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Michael & Heidi's Info

What is going on in our lives and occassional updates on Heidi's fight with Carcinoid Cancer.